Academy Day
Hands-on to evolve.

powered by eBay

The JTL Academy Day is the perfect kickoff to JTL Connect, a full day of hands-on learning, inspiration, and direct interaction with our experts. Together with our Product Owners, developers, and selected partners, you’ll experience live demonstrations of how our solutions for logistics, scalability, sales, and AI solve even the most complex eCommerce challenges. You’ll leave with practical insights, concrete use cases, and actionable knowledge you can immediately apply to your own business.

What to expect

You’ll have five themed rooms to choose from, each with a different focus. Every themed room includes three 90-minute deep-dive sessions, each dedicated to a specific JTL product or solution. Since the sessions in all five themed rooms run in parallel, you’ll choose one room per time slot. With 30 to 50 participants per session, there’s still plenty of room for active exchange, individual questions, and direct dialogue with our team of experts.

Participation is exclusively available with a Connect Ticket. Spaces are limited.

The Themed Stages:

Operate & Scale

Get an exclusive first look at our new ERP Cloud solution and discover how Finance powered by JERA and Tax powered by countX work together to make accounting and tax management more transparent, efficient, and automated. You’ll also have the opportunity to participate in an App Hackathon, where you’ll build your own apps using the Hub.

Sell & Grow

See Dynamic Pricing powered by Dealavo in action, learn how to optimize your business for B2B customers, and explore advanced multichannel strategies, from connecting new marketplaces and online stores to expanding into new customer segments, including B2B.

Logistics

Experience the entire fulfillment process firsthand, from inbound goods and efficient warehouse operations to returns management. This track is divided into three sessions: Shipping 2.0, WMS, and Returns powered by Returnless, each offering practical insights into optimizing logistics workflows and creating a seamless fulfillment experience.

AI

Discover how our new AI agent platform, Juno, helps you automate and optimize your business processes with intelligent agents. Additional sessions explore Agentic Commerce & GAIO and Customer Service AI, demonstrating how AI supports smarter decision-making, streamlines operations, and delivers better customer experiences.

Build & Connect

From first setup to a connected operation: get started with JTL, build your shop and checkout, and plug into the fulfillment network. With Start with JTL, Pay & Shop and Trade Network.
Outline Agenda

An overview of the Academy Day program

Get an early look at the Academy Day schedule at JTL Connect 2026. We’ll be revealing more exciting deep-dive sessions across the five themed stages over the coming weeks. Stay tuned!

No sessions found for this selection.
12:30 – 14:00
Operate & Scale
ERP Cloud
Manuel Pietzsch

Operate & Scale
Skill Level: Beginner-friendly
12:30 – 14:00

ERP Cloud

Manuel Pietzsch guides you through our new Cloud ERP solution and shows you step by step how to get up and running in no time.

Manuel Pietzsch
Product Manager ERP @ JTL
14:30 – 16:00
Operate & Scale
AI Vibe Coding
Live App Vibe Coding

Operate & Scale
Skill Level: Beginner-friendly
14:30 – 16:00

AI Vibe Coding

Live App Vibe Coding
Discover how you can develop your own app in the JTL Store within 90 minutes, even without programming experience, and connect it directly to your JTL ERP.

16:30 – 18:00
Operate & Scale
No more disconnected tools and siloed data: the path to a unified finance solution for the entire JTL ecosystem
Johannes Seidel
Gabriele Sabato
Cornelius Möhring

Operate & Scale
Skill Level: Advanced
16:30 – 18:00

No more disconnected tools and siloed data: the path to a unified finance solution for the entire JTL ecosystem

Accounting, payment reconciliation, and sales tax are often handled in separate systems today, each with its own data, its own sources of error, and its own manual workload. That’s exactly where this session comes in. You’ll learn how to work productively with Finance powered by JERA today. Then we’ll take it a step further with Tax powered by countX, showing how these solutions are coming together to create a unified, cloud-native finance solution for the entire JTL ecosystem. Expect a live demo using a real merchant account, and bring your feedback, because the roadmap is shaped by exactly this kind of exchange.

Johannes Seidel
Business Lead JERA @ JTL

Gabriele Sabato
Data Product Engineer countX @ JTL

Cornelius Möhring
Business Lead countX @ JTL
12:30 – 14:00
Sell & Grow
Shipping 2.0 from zero to label: setup, migration, and carrier connection live
Christopher Serf

Sell & Grow
Skill Level: Advanced
12:30 – 14:00

Shipping 2.0 from zero to label: setup, migration, and carrier connection live

In this 90-minute session, we’ll guide you step by step through the set-up process of our new shipping solution: From the intuitive setup wizard to connecting a carrier in under two minutes, with either centrally negotiated rates or your own contract, all the way to printing your first label. From there, we’ll take a look at tracking and analytics together. The session wraps up with a live shipping cost quick-scan, showing you what your shipping actually costs.

Christopher Serf
Product Manager Shipping @ JTL
14:30 – 16:00
Sell & Grow
EDI under the hood: what happens behind the scenes when B2B orders are processed automatically
Christian Friedrichs

Sell & Grow
Skill Level: Advanced
14:30 – 16:00

EDI under the hood: what happens behind the scenes when B2B orders are processed automatically

In this session, we take a look behind the scenes and use a guided walkthrough of the FOC portal to show how business documents like ORDERS, ORDRSP, DESADV, and INVOIC flow automatically between systems. Ideal for merchants looking to open up B2B channels and understand the practical benefits of EDI.

Christian Friedrichs
Business Lead FOC @ JTL
14:30 – 16:00
Logistics
Between conveyor systems and JTL Hub: Automation & cloud in WMS
Maik Schwefer

Logistics
Skill Level: Advanced
14:30 – 16:00

Between conveyor systems and JTL Hub: Automation & cloud in WMS

Automation has long been part of everyday warehouse operations, but what does that actually mean for WMS customers? Using current examples, we’ll show how conveyor systems, automated processes, and the JTL Cloud work together and give you a glimpse of what’s coming next. For anyone who wants to go deeper than the trade show floor.

Maik Schwefer
Group Product Manager & Team Lead Logistics & Business Lead @ JTL
16:30 – 18:00
AI
How JTL merchants use AI agents to run replenishment
Y Chi Lange
Karsten Wysk

AI
Skill Level: Advanced
16:30 – 18:00

How JTL merchants use AI agents to run replenishment

A look into the real day-to-day work with Juno: what the agent identifies on its own, which steps it prepares – and where you make the final call. Live in the software, using a real replenishment case, you’ll see how stock levels are monitored continuously, how that leads to prepared supplier orders, and how you approve the final suggestions at the end. Join us for a guided live session with plenty of room for questions.

Y Chi Lange
Business Development Manager AI @ JTL

Karsten Wysk
Interim Principal PM @ JTL
12:30 – 14:00
AI
Never pack an order for nothing again: AI agents stop cancellations before shipping
Sabrina Renzel
Sascha Lammers

AI
Skill Level: Beginner-friendly
12:30 – 14:00

Never pack an order for nothing again: AI agents stop cancellations before shipping

Every canceled order that still gets prepared for shipping over the weekend costs time, money, and frustration. In this workshop, we’ll build an AI agent with Customer Service AI powered by GREYHOUND that detects and stops cancellations before the warehouse starts packing on Monday.

Sabrina Renzel
Lead Support GREYHOUND @ JTL

Sascha Lammers
Product Manager GREYHOUND @ JTL
12:30 – 14:00
Build & Connect
From finding the right fulfillment provider to order processing: built live in the Trade Network
David Massanek
Gökhan Basoglu

Build & Connect
Skill Level: Advanced
12:30 – 14:00

From finding the right fulfillment provider to order processing: built live in the Trade Network

In this 90-minute hands-on session, we’ll build a complete fulfillment provider collaboration from start to finish, live in the software. We’ll begin by finding the right fulfillment partner in the Trade Network and initiating the collaboration. Next, we’ll connect a shop and the relevant products, set up delivery, and bring stock levels into the system. To wrap up, we’ll create the first order together – step by step, with hands-on participation throughout.

David Massanek
Business Lead & Tech Lead FFN @ JTL

Gökhan Basoglu
Product Manager FFN @ JTL
14:30 – 16:00
Build & Connect
Start with JTL

Build & Connect
Skill Level: Beginner-friendly
14:30 – 16:00

Start with JTL

You want to get started as an online retailer and take your business to the next level? In this 90-minute session, you’ll learn how to get started as a merchant with JTL’s ERP and what the first steps are on your path to success.