Agenda

Your JTL Connect – two days, packed with highlights

From the Academy Day right through to the after-show party: shape your JTL Connect experience exactly the way you want it. Here’s a first look at how both days will unfold. The full programme with all the slots follows in the coming weeks – stay tuned.

October 1, 2026 · 11:00 AM–6:00 PM

Academy Day – Hands-on to evolve.

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The JTL Academy Day is the perfect kickoff to JTL Connect, a full day of hands-on learning, inspiration, and direct interaction with our experts. Together with our Product Owners, developers, and selected partners, you’ll experience live demonstrations of how our solutions for logistics, scalability, sales, and AI solve even the most complex eCommerce challenges. You’ll leave with practical insights, concrete use cases, and actionable knowledge you can immediately apply to your own business.

What to expect
Choose from four specialized learning tracks, each focused on a different area of eCommerce. Every track includes three 90-minute deep-dive sessions dedicated to a specific JTL product or solution. Since all four tracks run simultaneously, you’ll select one session during each time slot, allowing you to customize your own Academy Day experience.
With just 30 to 50 participants per session, you’ll have plenty of opportunities to ask questions, exchange ideas, and connect directly with our product experts.

The full Academy Day agenda will be announced soon.

Academy Day is exclusively available to JTL Connect ticket holders. Space is limited.

  • Operate & Scale

    Get an exclusive first look at our new ERP Cloud solution and discover how Finance powered by JERA and Tax powered by countX work together to make accounting and tax management more transparent, efficient, and automated. You’ll also have the opportunity to participate in an App Hackathon, where you’ll build your own apps using the Hub.

  • Sell & Grow

    See Dynamic Pricing powered by Dealavo in action, learn how to optimize your business for B2B customers, and explore advanced multichannel strategies, from connecting new marketplaces and online stores to expanding into new customer segments, including B2B.

  • Logistics

    Experience the entire fulfillment process firsthand, from inbound goods and efficient warehouse operations to returns management. This track is divided into three sessions: Shipping 2.0, WMS, and Returns powered by Returnless, each offering practical insights into optimizing logistics workflows and creating a seamless fulfillment experience.

  • Ai

    AI

    Discover how our new AI agent platform, Juno, helps you automate and optimize your business processes with intelligent agents. Additional sessions explore Agentic Commerce & GAIO and Customer Service AI, demonstrating how AI supports smarter decision-making, streamlines operations, and delivers better customer experiences.

1 October 2026 · Starting at 6 p.m.

Pre-Connect

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After the Academy Day, we’ll wind down the evening together: the Pre-Connect is a relaxed kick-off in a laid-back atmosphere – for everyone arriving a day early. The perfect chance to make your first connections in peace, before the big stage calls the next day.

2 October 2026 · from 09:30

Connect — 6 stages, one ecosystem

On the main day, you’ll hear all the latest news and innovations from the JTL universe, while also getting an update on the most important topics in e-commerce. That way, you’ll be ready to actively help shape the future and be among the winners of the current AI momentum. From 09:30 until early evening, the full programme runs across six stages, alongside our Guided Tours, which take you straight to your favourite topics.

2 October 2026 · from 18:30

After-Show Party

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When the programme ends, the evening is only just getting started: our legendary after-show party aboard the MS RheinMagie brings the whole community together on board. Good food, drinks and networking with views over the Rhine – this is where the day’s best conversations simply carry on.

The Stages

6 stages along your merchant journey

In the morning we’ll all start together on the Main Stage; from midday, the programme spreads out across the themed stages – for the finale, we’ll bring everyone back to the big stage for the headliner.

Main Stage

The shared starting point for everyone: look forward to the opening keynote featuring the State of E-Commerce and the Agentic Vision, insights into the platform, cloud and roadmap of the JTL Group, plus exciting input from our main sponsor PayPal. The finale features headliner Philipp „Pip“ Klöckner with „Beyond the AI Hype“ and his outlook on the future of e-commerce.

Shop Stagepowered by PayPal

More reach, more revenue: discover strategies for successful selling, marketplaces, payment and conversion. Get fresh ideas to accelerate your growth and open up new sales channels.

Operate & Scale

Work more efficiently, scale smarter: it’s all about back office, processes, finance and automation. For everyone who wants to future-proof their business and set it up efficiently.

eBay Stage

Everything for your success on eBay: find out how to optimise your listings, boost your visibility and successfully integrate eBay into your multichannel strategy.

Logistics

Everything for a strong supply chain: from goods-in and shipping to fulfilment and returns management – with practical solutions and real e-commerce case studies.

AI

AI that creates real value: from Agentic Commerce to intelligent automation and Customer Service AI. Find out how artificial intelligence is already improving processes today and opening up new potential for your business.
2 October 2026 · from 12:30

Guided Tours

Instead of navigating the event buzz on your own, our Guided Tours take you straight to the topics that really interest you. Together with a JTL guide, you’ll explore relevant exhibitors in a small group along a clear focus area – for example AI & Agentic Commerce, Multichannel, B2B, the 360° value chain or Logistics Excellence. This way, you’ll get the key insights and answers in no time – with no detours.
Please note: The tours start from 12:30, places are limited.
Tour topics

  • AI / Agentic
  • Multichannel
  • B2B
  • 360° value chain
  • Logistics Excellence
Outline Agenda

The schedule at a glance

Take a look at the outline schedule for JTL Connect 2026 now. We’ll reveal more exciting speaker slots for the six themed stages in the coming weeks. Stay tuned!

1 October 2026

Academy Day

powered by eBay
12:00
Doors open
12:30–14:00
Session 1
4 themed rooms, running in parallel
14:30–16:00
Session 2
4 themed rooms, running in parallel
16:30–18:00
Session 3
4 themed rooms, running in parallel
Evening
Pre-Connect
2 October 2026

Connect

09:30
Welcome & opening
Sebastian Evers
09:45
Keynote 2026 Main Stage

How our new cloud and AI solutions give you the decisive edge

Sebastian Evers, CEO JTL

JTL CEO Sebastian Evers presents the latest innovations from the JTL ecosystem. Find out how JTL agents will transform your business – from smart automation and well-founded decisions to higher revenue at lower cost.

10:15
Platform, Cloud & Roadmap of the JTL Group Main Stage

Rafael Regh

Chief Technology Officer @ JTL

Michael Haizmann

Director of Product @ JTL
11:00
PayPal Main Stage

Ryan Prichard

SVP, Agentic Commerce, SMB and Financial Services Engineering @ PayPal
11:30–12:30
Lunch break
from 12:30
Themed stages open
from 12:30
Guided Tours start
12:30
13:10
13:50
14:30
15:10
Main Stage
Shop Stagepowered by PayPal
Operate & Scale
eBay Stage
Logistics
AI
JTL 360° – Overview of the whole portfolio
PayPal
t4dt
eBay
PARCEL.ONE
Dreizack
Project Juno
Solution360
CIN
Michael Atug
Spring
ecomDATA
Shipping 2.0
maßarbyte
Mollie
eBay
Returnless
Smarketer
Platform & App Store
eRock
Tax & Finance
eBay
Trade Network
Gold – open
WMS
Pay & Shop
Gold – open
eBay
Cloud ERP
15:30–16:00
Break
Themed stages close
16:00
Headliner: Philipp „Pip“ Klöckner — „Beyond the AI Hype: Ecommerce Edition“ (45 mins) Main Stage

Philipp „Pip“ Klöckner

Analyst, Investor & Advisor
16:45
Outlook 2027 Main Stage

Sebastian Evers

CEO @ JTL
17:15
Closing
18:30
After-Show Party
MS RheinMagie · Details